A Critical Lens

The accreditation reviewers are on campus surveying the academic landscape. The campus is pristine, the faculty putting their best foot forward. Two College Deans and a University President, comprise the AACSB review team. They spent over 8 hours … [Read more...]

The Pigeon Hole

A pigeon hole is a small, comfortable place for a pigeon to nest. The term is also used to define a category that is a stark departure from the actual complexities of our world. We pigeon hole our children, and try and fit them into neat little … [Read more...]

Words of Wisdom

Live as if you were to die tomorrow. Learn as if you were to live forever. — Mahatma Gandhi … [Read more...]

From the Archives — September 2017

Focal Point (originally posted September 20, 2017 http://www.5oclockreflections.com/focal-point/ ) Optimize the customer experience. Innovate around the customer experience. Invest in the customer experience. Gear your entire business to … [Read more...]