The image above does not lie. This is a record of one of three phone calls I made today to Frontier Communications — each call lasting more than an hour, most of the time on hold. No resolution to my problem. It's been 26 days, and counting, … [Read more...]
An Organizational Termite
May 10, 2016 by
An organizational termite: noun. An individual that does not create any value for the company, is marginally productive at work, watches the clock to head out the door when no one is looking, and nibbles away at the morale of others. Their hollow … [Read more...]
26 And Counting
May 9, 2016 by
As I turned in student grades and put a wrap on my 26th year at The University of Tampa (UT), I couldn't help but reminisce about the years gone by. The University is certainly different — 8,000 students, $400 million worth of new construction … [Read more...]
Food for Thought
May 6, 2016 by
Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character. — Warren Bennis … [Read more...]
